Ramahara Skin Luminance (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of all users, customers, and visitors of our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

By using our website, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal information only when it is voluntarily provided by you.

This may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Country/location details
• Account login information
• Order history
• Communication preferences

We may also collect encrypted user data such as:

• Profile information
• Device information
• IP address
• Browser type
• Usage data

We do not collect sensitive personal data unless required for order fulfillment or legal compliance.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders
• To provide customer support
• To respond to inquiries
• To send order confirmations and updates
• To improve our products and services
• To send promotional communication (where consent is provided)
• To prevent fraud and ensure website security

We use your data only for legitimate business purposes and in accordance with applicable law.

3. Confidentiality of Information

All personal information shared with Ramahara Skin Luminance is treated as confidential.

We do not sell, rent, trade, or lease your personal information to third parties.

Information may only be shared with:

• Payment gateway providers
• Shipping and logistics partners
• IT and website service providers
• Legal or regulatory authorities when required by law

Such third parties are obligated to protect your information.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration or disclosure

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Tracking Technologies (Cookies)

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, certain features of the Site may not function properly if cookies are disabled.

6. Children’s Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will take steps to delete such information promptly.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.

Ramahara Skin Luminance is not responsible for the privacy practices or content of such third-party websites. We encourage users to review their policies before sharing personal information.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at the details provided below.

9. Policy Updates

Ramahara Skin Luminance reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.

We encourage users to review this page periodically.

10. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact:

Ramahara Skin Luminance

Address: Ground Floor, Room No. 2, Kashiram Mishra Chawl, Santosh Nagar, Dahisar
Mumbai, Mumbai Suburban, Maharashtra – 400068, India
Email: ramahara.skinluminance@gmail.com
Phone: 8879396808